CITIC Xiangya Reproductive and Genetic Specialty Hospital invites bidders to participate in a price inquiry and procurement for medical insurance interface technology implementation services.
I. Project Overview
1. Project Name: CITIC Xiangya Reproductive and Genetic Specialty Hospital HIS System and Medical Insurance Interface Technology Service Project
2. Project Quantity: 1 set
3. Maximum Price Limit: RMB 200,000 (including tax)

II. Project Requirements:
1. Project Service Content:
To implement the medical insurance patient API interface for the CITIC Xiangya Reproductive and Genetic Specialty Hospital's internal HIS system. This requires completing medical insurance patient settlement business processing within the existing hospital information management system, completing data upload, three-way matching, standardization work and system transformation, and supporting the normal operation of medical insurance patient medical services.
It is required to conduct system docking development and technical services according to the interface documents provided by the medical insurance bureau.
2. Project Service List:

III. Project Service Requirements
① Project Deployment Requirements
To ensure the operational stability and data security of this project, the bidder must provide a letter of commitment (format self-defined) guaranteeing that the systems involved in this project will be deployed locally strictly according to the hospital's requirements.
② Project Implementation Requirements
The winning bidder must complete all project work within 2 months after the contract is signed, including completing system development, testing and deployment within 30 calendar days and entering the trial operation phase; during the system trial operation period, the winning bidder is responsible for completing user training, system optimization and other work, and the system will be formally accepted within 30 calendar days of the trial operation.
③ Project Team Requirements
1. To ensure that the project is implemented with quality, quantity and timeliness, the winning bidder must have a complete and stable management organizational chart for this project.
2. In terms of project personnel, a full-time project manager must be assigned as the project leader and will reside at the purchaser's office before the system is officially put into operation.
3. The project leader must be specifically responsible for the implementation of the project. The winning bidder shall not change the project leader midway without the consent of the purchaser. In terms of the project team's composition, the following personnel must be included:
Project Manager
Requirements Analyst
Software Developer
Software Tester
Software Implementer
Trainer
IV. Project Training Requirements
To ensure the stable operation of this project, the winning bidder is required to conduct specialized training for system administrators, system operators and managers.
1. System Administrator: After training, system administrators will be able to proficiently master system maintenance work and have the ability to manage database management information systems, solve various difficult problems, and manage computer information systems in a standardized manner.
2. System Operator: Operators include leaders and employees at all levels. After training, they will be able to proficiently operate and use application software.
3. Management Personnel: Management personnel will be able to use the system to perform relevant management work.
4. The final result of the training is that system administrators will be able to independently complete the installation, debugging and maintenance of the entire system. They will be able to skillfully back up data and restore necessary data. Before the system trial operation, system administrators must have a clear understanding of the structure and program of the application software.
5. For all training, the winning bidder must send lecturers and supporting personnel with corresponding professional qualifications and practical work and training experience. The main trainers should have at least three years of training experience. The language used in the training must be Chinese; otherwise, the winning bidder must provide corresponding translation.
6. At the end of the training program, trainees will be given a test to assess their basic operational skills and proficiency with the system. Trainees will also provide feedback on the training program. If there is widespread dissatisfaction with the training course, the purchaser may request the winning bidder to reschedule the training.
7. Training methods: centralized lectures, on-site demonstrations and assisted operation.
V. After-sale Service Requirements
(1) After-sales service includes one year of free service after the final system acceptance test.
(2) During system commissioning, the winning bidder must send engineers to the purchaser's site to install and provide training for the system.
(3) Software Maintenance
During the trial operation period and warranty period after final acceptance, the winning bidder shall provide free maintenance services to resolve any issues caused by system design, software bugs or other technical and quality problems that affect the normal operation of the system.
(4) Powered by
The winning bidder shall provide technical support for the normal operation of the system, including 24-hour hotline support. In case of major system failures, the winning bidder's technical personnel must arrive at the hospital site as soon as possible and resolve the failure completely within 48 hours of arrival. During the system maintenance period, the winning bidder's technical personnel shall conduct regular full-day on-site inspections, provide technical explanations, and other technical support work.
VI. Project Confidentiality Requirements
The winning bidder must undertake all confidentiality obligations during contract performance. The winning bidder shall keep confidential all materials and data during project implementation, and shall not disclose such information without the written consent of the purchaser. The confidentiality obligation shall not expire due to contract termination or cancellation.
VII. Business Requirements:
1. Delivery location: Location designated by Party A.
2. Payment method: Within 15 working days of signing this contract, Party A shall pay 30% of the total contract amount to the designated account of Party B. After one month of normal trial operation of the system, Party A and Party B shall initiate project acceptance. Based on the contract, both parties shall complete the acceptance of the development results within 5 working days. If the acceptance standards are not met, Party A must submit written comments within 3 working days. After this period, it will be considered as having passed the acceptance. Within 30 calendar days of passing acceptance, Party A shall pay 60% of the total contract amount to Party B’s designated account; the remaining 10% of the total contract amount will be paid as a quality assurance deposit one year after acceptance.
VII. Qualification Requirements
1. The bidding unit must be registered in the People's Republic of China and comply with the provisions of Article 22, Paragraph 1 of the Government Procurement Law, namely:
(1) Having the ability to independently assume civil liability;
(2) Having a good commercial reputation and a sound financial accounting system;
(3) Having the necessary equipment and professional technical capabilities to perform the contract;
(4) Having a good record of paying taxes and social security funds in accordance with the law;
(5) Having no major illegal records in business activities in the three years prior to participating in government procurement activities;
(6) Other conditions stipulated by laws and administrative regulations.
2. Different bidders with the same person as the person in charge or with direct controlling or management relationships shall not participate in this bidding event under the same contract item;
(The above provides a bidder qualification statement)

VIII. Bidding Requirements
Please provide the following information and a set of copies of relevant documents. Copies must be clear and stamped with the company's official seal:
1. Bidding list;
2. Qualification documents;
3. Business License;
4. Business and technical documents;

IX. Others
1. Bidding time (Beijing time): September 19, 2024 to September 26, 2024.
2. Bidding location: Room 400, 4th Floor, Administration Building, CITIC Xiangya Reproductive and Genetics Specialty Hospital
3. Tel: 0731-84566688 ext. 88468
4. Contact: Mr. Peng
5. Please refer to the attachment for the required format of the response document.